Employment Opportunities | Certified Chauffeured Transportation

Employment

Certified Chauffeured Transportation offers rewarding part time and full time employment opportunities for friendly, enthusiastic, professional, service-driven individuals.
Occasionally seasonal and event specific positions may also become available. All employees are considered ambassadors of our organization and should perform
accordingly.

Certified encourages advancing from within and cross training when circumstances and opportunities exist. Individuals who strive to excel and take pride and ownership
in their work will thrive at Certified. We view our employees as family and foster a culture of respect, appreciation and encouragement. Basic requirements for the
following positions include:

Chauffeur

Primary role is to professionally and courteously service our VIP-caliber clientele. You will greet our clients in a friendly and professional manner, load and unload
luggage, map out locations and routing in advance, safely and skillfully drive and at all times properly represent the high standards of Certified Limousine.

High School Diploma
Must be at least 25 years of age (Insurance Coverage Requirement)
Clean driving record
Valid class of Driver’s License for commercial driving (CDL a plus)
If available Charlotte PVH Permit
Current physical exam & DOT Medical Card
Excellent communication and customer service skills
Good working knowledge of the Charlotte and surrounding area
Exceptional map reading skills
Equipped with smart phone, GPS and ideally a tablet

Reservations

Primary role are input of reservations by new and existing clientele, handling of inquiries and reservations via phone or e-mail, maintenance and input of client profiles
and other database information. Requirements include:

High School Diploma
Minimum 40 wpm typing
Excellent communication and customer service skills
Detail-oriented with a high degree of accuracy & speed
Ability to manage call volume
Team player, able to work successfully with others to get the job done
Proficiency in all Microsoft applications
Advanced agents will possess exceptional sales skills, speed & accuracy and ability to manage large manifests

Dispatch

Primary role is to schedule, dispatch and track fleet vehicles and chauffeurs in an expedient, efficient and accurate manner that ensures Certified’s exceptional service
delivery standards are met while adhering to established departmental protocols.

Requirements include all of the above for Reservations and in addition:

Excellent working knowledge of Charlotte metropolitan area & mapping/routing skills
Proficient multi-tasking skills, focus and patience
Ability to sit for long periods of time and work extremely well under pressure
Exceptional ability to build cooperation and goodwill between chauffeur and dispatch staff
Precision accuracy, commitment to “on-time” performance and following procedures

Additional Opportunities

Employment opportunities may exist in other departments including: Sales & Marketing, Fleet Services, Accounting & Finance, Administration/HR/Management. Many
positions may cross over to multiple divisions. We look for talented professionals who can help us reach the next level, maximize efficiency and achieve higher levels of
customer satisfaction. We welcome your inquiries on all levels.

Certified offers competitive pay and benefits, some of the very best in the industry, for exceptional candidates who are willing evolve with our company’s needs and
expectations. Reference checks, criminal background, FBI and drug/alcohol screenings are performed.

Please forward a cover letter regarding the job you are looking for and why you feel you are qualified as well as your resume and salary history to jobs@ride certified.com